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Online Psychiatry in Florida & North Carolina

Access thoughtful psychiatric care from home with secure online appointments for children, teens, and adults located in Florida or North Carolina.

Santana Mental Health Services provides online psychiatry when clinically appropriate, including psychiatric evaluations, medication management, and ongoing follow-up care.

  • Is Online Psychiatry Right for You?

    Online psychiatry may be a good fit for busy adults, parents, students, children and teens comfortable at home, and those needing convenient follow-up care, but it is not appropriate for emergencies or situations requiring in-person evaluation, and your provider will determine if it’s right for you.

  • What Can an Online Psychiatrist Help With?

    Our psychiatric team evaluates and treats a wide range of mental health conditions—including ADHD, anxiety, depression, bipolar disorder, trauma, sleep issues, and substance use—based on each patient’s individual needs and clinical profile.

  • Online Psychiatric Evaluations

    An online psychiatric evaluation is a comprehensive appointment where your provider reviews your symptoms, history, and goals to determine appropriate next steps, though diagnosis or medication is only provided when clinically appropriate.

  • Online Medication Management

    Online medication management involves ongoing monitoring of your symptoms, treatment response, and side effects, with adjustments made as needed while following all clinical and regulatory requirements.

  • Where You Must Be Located

    Patients must be physically located in Florida or North Carolina during their appointment, as providers can only offer care in states where they are authorized to practice.

  • Insurance and Payment

    Insurance coverage for online psychiatry varies based on your plan, provider, and location, and while we can help verify benefits, final payment decisions are made by your insurance company.

  • Private and Secure Appointments

    Online appointments are conducted through a secure video platform, and patients should join from a private location with a reliable connection while being prepared to confirm identity and relevant information.

  • When Online Psychiatry Is Not Appropriate

    Online psychiatry is not for emergencies, and you should call 911 or go to the nearest emergency department if you are experiencing a crisis or immediate safety concern.

Online Psychiatry for Children, Teens & Adults

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What to Expect

1. Request an Appointment

Contact our team or submit an appointment request. We will gather basic information about the patient, reason for the visit, location, and insurance coverage.

2. Confirm Eligibility

Our team will confirm whether online care is available based on the patient’s location, clinical needs, provider availability, insurance plan, and requested service.

3. Meet With Your Provider Online

At the scheduled time, join your appointment from a private location using a phone, tablet, or computer with a reliable internet connection.

Your provider will review your concerns and discuss recommended next steps, which may include medication, therapy, laboratory testing, lifestyle recommendations, additional evaluation, or coordination with other providers.

Expert mental health care, covered by insurance.

At Santana Mental Health, we work with leading insurance plans to make high-quality care accessible and affordable. Don’t see your plan listed? Reach out—our team will gladly check your benefits and help you get started.

Frequently Asked Questions

Start Online Psychiatric Care

Get connected with psychiatric care from a private location in Florida or North Carolina.

Our team will help determine whether online psychiatry is appropriate, review appointment availability, and explain your insurance or self-pay options.